Introducing

TIM ACT

Turn Disruptions Into Decisions

Stop reacting to downtime. Our AI-driven platform digitizes the entire support lifecycle and actively flags operational anomalies before they impact your bottom line.

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Trusted by the world's leading companies

48-bizim toptan-1
41-Kühne_-_Nagel_logo
29-logo-atlantic
13-Coca-Cola
6 Sürat Kargo
10-Mercedes Benz
26-CEVA_Logistics_New_Logo
7 Renault
45-Aramex Delivery Unlimited Company Logo
49-Lactalis_logo
8 Toyota
27-honda
9 Diageo
0m AVG. RESPONSE TIME
0% SUCCESSFUL RESOLUTION
0% DISRUPTION REDUCTION
0% EVENT TRACEABILITY
CRITICAL EVENT MANAGEMENT

Keep Your Operations in Motion

An AI-powered operational support platform that turns factory floor disruptions into data-driven solutions. Instantly connect workers with leaders to slash downtime and prevent recurring failures.

Support Resolution Velocity

Tracks the continuous improvement of incident response and resolution efficiency across all production lines.

3.1 min Avg Response Time
93.5% Resolution Rate
-12% Call Volume Trend
6.3 km Leader Effort Tracked

Real-Time Incident Triage

Live categorization of critical events to ensure immediate and intelligent resource allocation.

254 Daily Calls
Equipment Failure Material Shortage Quality Issue

Proactive Anomaly Detection

AI engine flags recurring failures and systemic bottlenecks before they cause major downtime.

Recurring Failure
Station 12
High Call Volume
10:00-11:00
Resolution Delay
+35%
Quality Spike
Body Assy

Operations Center

106 daily stock movements tracked live.

Mon Tue Wed Thu Fri Sat Sun
4/6 Available Leaders 98% Top Success Rate 2.8 min Best Response

Hardware-Agnostic ROI

Seamless integration with any device to transform chaotic firefighting into structured, data-driven problem solving.

100% Digitized Lifecycle
0 Untracked Incidents
Instant / Connectivity

AI Chat Assistant

Ask anything about your operations in natural language. Get instant, data-driven answers.

TIM AI Assistant
Which processes had bottlenecks this month?
You
TIM icon
TIM - CONWO AI 3 critical bottlenecks detected: Assembly line averaged 4h delay, Packaging at 81% capacity, Quality control flagged 24 anomalies. Recommended: Transfer 2 workers from Loading to Assembly.

Use Cases

One Platform, Endless Possibilities

Automotive_industry
Automotive

Assembly Operations

Part verification and traceability on the production line.

99.9% Accuracy
Logistics_warehousing_industries
Logistics & Warehousing

Picking Operations

Reduce travel time and increase picking efficiency.

45% Faster
Manufacturing_industries
Manufacturing

Production Operations

Hands-free workflows across production and assembly.

30% Faster
Retail_industry
Retail & E-Commerce

Order Fulfillment

Faster picking, packing and order verification.

40% Faster
Aviation_industry
Aviation

MRO Operations

Verify maintenance tasks and critical procedures.

100% Compliance
Post_Parcel_Delivery_industry
Parcel & Last Mile

Delivery Verification

Confirm deliveries and proof of execution.

30% Faster Delivery
CRITICAL EVENT MANAGEMENT

Keep your operations in motion

Digitize your entire support lifecycle. Instantly connect line workers with leaders to slash downtime, resolve emergencies, and let AI predict recurring equipment failures before they stop production

3.1 min avg. response

Support Response Velocity

254 / daily calls

Critical Event Triage

Manual Process VS CEM Optimized
12.5m 3.1m 45 16 18 2 68% 93.5% Response Time Unresolved Issues Recurring Failures Resolution Rate
16.0 min resolution
Trending Down

Avg. Resolution Time

Recurring Failure Anomaly

AI detects Station 12 equipment failed 5 times in 7 days. High risk of critical breakdown. Preventive maintenance required.

High Priority

COMPLETE THE PLATFORM

PRODUCTS

AI-powered products designed to eliminate downtime, optimize operations, and empower every frontline decision.

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The Critical Event Engine

Keep your operations in continuous motion.

Transform chaotic floor disruptions into structured, data-driven resolutions. Empower your workforce and slash production downtime drastically.

Live Operational Radar

Instantly map all active, waiting, and critical support calls across your facility. Route the right leader to the exact station within minutes.

!

Incident & Failure Signaling

Empower line workers to signal for help instantly via smart gloves or Wi-Fi buttons the moment they face an equipment malfunction or material shortage.

SAFE RESTRICTED

Intelligent Call Triage

Automatically categorize incoming support calls by priority. Visually separate critical machine stoppages (Red) from routine support requests (Green) on the dashboard.

Precision Root-Cause Analytics

Don't just log symptoms. Pinpoint the exact root causes of disruptions by tracking precise response times, resolution durations, and leader success rates.

Machine Stoppage Resolution

Address the exact moment a machine stops. Transform reactive firefighting into a streamlined workflow that gets equipment back online at peak efficiency.

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Preventative Failure Barrier

Let AI detect recurring anomalies—like the same equipment failing 5 times a week—building a proactive preventative barrier against future operational disruptions.

Integrations

Works with the tools you already use.

Seamless integration with your existing WMS, ERP, and enterprise systems.

Plug & Play

Pre-built connectors for major platforms

REST API

Full API access for custom integrations

Real-time Sync

Bi-directional data synchronization

SAP
Oracle
Salesforce
AXION
Device Sync

AXION meets TIM ACT
The perfect pair

When AXION physical ai technology integrates with the TIM ACT platform, your data transforms into actionable strategy. Experience the synergy of high-performance hardware and AI-driven insights to detect every outlier in real-time.

Seamless Data Synergy
Future-Proof Performance
Biometric Safety Insights
Explore AXION

Success Stories

Mercedes-Benz Elevated Assembly Traceability with VEGA-X
Automotive
Mercedes-Benz Elevated Assembly Traceability with VEGA-X

Mercedes-Benz accelerated assembly operations with VEGA-X for hands-free data capture and real-time validation. TIM LOGISTICS optimized workflows with AI and enabled end-to-end traceability across production processes.

Read the full story
Mercedes-Benz Elevated Assembly Traceability with VEGA-X
100%
Traceability
50%
Speed
CEVA Advanced 3PL Visibility with VEGA-X Technology
Logistics
CEVA Advanced 3PL Visibility with VEGA-X Technology

CEVA enhanced logistics operations with VEGA-X wearable technology integrated with WMS for real-time workflows. Hands-free operations and continuous data communication improved speed, precision, and operational visibility across logistics processes.

Read the full story
CEVA Advanced 3PL Visibility with VEGA-X Technology
100%
Accuracy
50%
Speed
Toyota Reinforced Lean Traceability with VEGA-X Workflows
Automotive
Toyota Reinforced Lean Traceability with VEGA-X Workflows

VEGA-X smart gloves integrated with the i-locs platform via wireless connectivity and web services enabled real-time data flow across Toyota logistics operations. Hands-free operations and continuous synchronization improved operational visibility across logistics processes.

Read the full story
Toyota Reinforced Lean Traceability with VEGA-X Workflows
100%
Accuracy
100%
Ergonomics
Sürat Kargo Accelerated Logistics Operations with VEGA
Logistics
Sürat Kargo Accelerated Logistics Operations with VEGA

Sürat Kargo optimized segregation operations with VEGA smart gloves for hands-free workflows and real-time data flow. Multi-layered feedback mechanisms enabled instant validation and accelerated operational flow.

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Sürat Kargo Accelerated Logistics Operations with VEGA
40%
Speed
100%
Accuracy
Stellantis Enhanced Assembly Precision with VEGA Technology
Automotive
Stellantis Enhanced Assembly Precision with VEGA Technology

Stellantis advanced manufacturing workflows with VEGA wearable technology integrated through LoRa connectivity. Real-time part verification and multi-sensory feedback improved operational traceability across assembly processes.

Read the full story
Stellantis Enhanced Assembly Precision with VEGA Technology
100%
Traceability
50%
Speed
Carrefour Scaled Retail Logistics with VEGA-X and AI
Retail
Carrefour Scaled Retail Logistics with VEGA-X and AI

Carrefour enhanced logistics visibility with VEGA-X smart gloves integrated into SAP infrastructure for hands-free workflows. TIM FLOW and TIM PERFORM platforms optimized operational data, workflows, and workforce planning.

Read the full story
Carrefour Scaled Retail Logistics with VEGA-X and AI
54%
Efficiency
0%
Errors
Diageo Optimized Mixed Pallet Operations with VEGA-X
FMCG
Diageo Optimized Mixed Pallet Operations with VEGA-X

Diageo optimized logistics workflows with VEGA-X smart gloves for hands-free barcode scanning and real-time data flow. TIM FLOW and TIM PERFORM platforms enhanced operational visibility through continuous data analysis.

Read the full story
Diageo Optimized Mixed Pallet Operations with VEGA-X
100%
Traceability
50%
Efficiency
Çimsa Enhanced Inventory Visibility with VEGA-X
Cement
Çimsa Enhanced Inventory Visibility with VEGA-X

Çimsa enabled real-time inventory synchronization and traceability with TIM INVENTORY integrated with SAP systems. VEGA-X wearable technology digitized warehouse workflows with hands-free operations.

Read the full story
Çimsa Enhanced Inventory Visibility with VEGA-X
100%
Accuracy
50%
Speed

Operational ROI

Move from reactive to proactive. Let AI detect recurring equipment failures to reduce daily operational disruptions drastically.

Slash production downtime. Achieve a 3.1-minute response time and 93.5% resolution rate for all factory floor disruptions.

End chaotic communication. Digitize the entire support lifecycle into a single dashboard to track every incident instantly.

ENTERPRISE ASSURANCE

Built on a foundation of uncompromised governance and reliability.

Operational Democratization

Designed for clarity. We ensure complex operational data is accessible, transparent, and actionable for every authorized stakeholder.

Sustainable Continuity

Built with responsibility. Our predictive models promote hyper-efficient processes that actively reduce operational waste and energy consumption.

Data Sovereignty

Your data stays yours. Enterprise-grade encryption, on-premise deployment options, and strict access protocols protect your proprietary intelligence.

Audit Readiness

Built to the highest compliance standards. Maintain a pristine, immutable digital trail of all transactions and operational events for seamless auditing.

FAQ

Frequently asked questions.

Everything you need to know about TIM ACT before getting started.

No. It is designed to track the efficiency of the support process, not the movements of individuals. The intent is trust, adoption, and disciplined process improvement.
It captures, categorizes, and tracks on-floor disruptions including equipment failures, material shortages, quality issues, system errors, and safety-related calls. Your site’s categorization and priority rules:
The AI layer monitors event and performance patterns to learn a baseline and detect deviations. It flags issues like recurring failures, spikes in call volume, and deteriorating response or resolution times. The output is a governed risk signal for review and action.
The platform is hardware-agnostic by design. Calls can be initiated via smart gloves, Wi‑Fi buttons, or smartwatches. Device standards, vendor list, and procurement approach
Timelines depend on site scale, workflow design, and device choice. A deployment plan with milestones is defined during discovery and pilot scoping
Yes—this is a design intent of the platform. Integration surfaces additional context and strengthens decision intelligence beyond the ticket itself. Supported systems and methods (API/file/streaming), plus ownership and support model
Specific security protocols and compliance certifications are not provided in the source materials. Hosting model, encryption, access controls, audit requirements, and retention policies are to be confirmed and documented.

Ready to transform
your operations?

See how TIM ACT can amplify your workforce efficiency. Schedule a personalized demo today.