Skip to content
Create Your Success

40% Faster: Sürat Kargo Delivers with Wearable Tech

Surat Kargo Intro

Industry

Logistics

Challenge

Sürat Kargo needed to enhance operational speed to improve efficiency and maximize customer satisfaction. Manual processes and workflow bottlenecks were causing delays, slowing down delivery times, and increasing operational costs.

Results

By implementing innovative solutions, Sürat Kargo achieved a 40% increase in operational speed, significantly improving customer satisfaction and investor confidence. This acceleration also drove substantial growth in both domestic and international sales, strengthening the company’s market presence.

Product Used

Vega - X

40%
Faster Operations
20%
Increase in Satisfaction
25%
Increase in Sales
30%
Increase in Stakeholder Satisfaction

The Challenge

Sürat Kargo faced the critical need to increase operational speed to enhance efficiency and maximize customer satisfaction. This was a crucial step not only to elevate the company's service quality but also to gain a competitive advantage in the market.

The Solution

To boost operational speed, Sürat Kargo decided to leverage its extensive partner network and strong brand recognition. After evaluating various alternatives, the company chose to utilize its existing partnerships and brand awareness as the most suitable solution. Sürat Kargo CEO Ahmet Yılmaz emphasized the effectiveness of this approach, stating, "This acceleration in our operations has enabled us to provide better service to our customers."

The team onboarding took less than weeks and the ROI has been achieved in under 4 months. 

The Results

By increasing operational speed by 40%, Sürat Kargo achieved remarkable improvements:

  • 20% increase in customer satisfaction

  • 30% boost in investor confidence

  • 25% growth in sales

This success supported the company's expansion both in Turkey and internationally, significantly elevating the quality of customer service.

Read the full success story and see how innovation drives results!